Do I need an online account to use the website?

No. Anyone is allowed to view our products and download a digital catalog (.pdf format). To access additional features of this website, you will need to obtain a username and password.



How can I obtain a User ID and Password?

Please sign up for an account by going to the Sign In page, entering your email address and signing in with the "No, I'm a new customer" button marked. Fill out the form on the resulting page and a Customer Service Specialist will contact you.



Is there a minimum quantity for one order?

No, there is no minimum quantity per order. However, broken dozens may be subject to a handling charge.



Can I view pricing online?

Yes, but only if you are a registered user.



What happens to my online order when it has been sent?

Your order is immediately transmitted to our Order Entry Department for processing. Once the order is sent, a summary of your order will be sent to your e-mail address. The order will be shipped on the following business day upon inventory availability; otherwise, you will be notified of any backorders or changes.



How can I change my account information?

Once signed in, go to the Account section to see the available Account Management options.



How can I add shipping addresses?

Once signed in, go to the Account section and click on the Address Book option in the left menu.



Can I see my previous orders?

Yes, but currently only online orders are available for viewing online. To see them, once signed in, go to the Account section and click on the Orders option in the left menu. From there you can look at Open Orders or Order History.



There are several people who order for me. Do I share my login with them?

You can, but it's not a very secure idea. To help maintain integrity, we've provided a different option. You can create logins for employees that you can manage and maintain. To do so, once signed in, go to the Account section and, under the Account Management section, click on the Manage Logins option in the left menu. From there you can create or delete the logins needed for your company.